Terms & Conditions

Last Updated: January 2025

1. Introduction

Welcome to Liger, operated by Tiger Ventures. By accessing or using our website and services, you agree to be bound by these Terms & Conditions. Please read them carefully before making any purchase or using our services.

2. Eligibility

You must be at least 18 years old to use our services and make purchases. By using our website, you represent and warrant that you meet this age requirement.

3. Account Responsibilities

When you create an account with us through Google Sign-In, you are responsible for:

  • Maintaining the security of your Google account
  • All activities that occur under your account
  • Providing accurate and complete information (phone number, delivery address)

4. Orders & Payment

All orders are subject to availability and confirmation. Payment is processed securely through SenangPay.

  • All prices are displayed in Malaysian Ringgit (RM)
  • We reserve the right to refuse or cancel orders for any reason
  • Payment must be completed to confirm your order

5. Subscription Terms

Our subscription service offers automatic recurring deliveries at discounted prices:

  • Subscriptions can be cancelled anytime without penalty
  • You can pause, skip, or modify deliveries from your account
  • Subscription prices are locked at the time of subscription
  • Payment will be processed before each scheduled delivery

6. Points & Credits

Our loyalty program rewards you with points and credits:

  • 100 points = RM 1 discount (maximum 20% of order value)
  • Points expire after 12 months of account inactivity
  • Credits from referrals can be used for purchases with no expiry

7. Intellectual Property

All content on this website, including the Liger brand, logo, images, and text, is the property of Tiger Ventures and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without our written permission.

8. Limitation of Liability

Tiger Ventures shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our products or services. Our AI Health Analysis feature is for reference only and does not replace professional veterinary advice.

9. Communications & Email

By creating an account, you consent to receive the following communications from us:

  • Order confirmations, shipping updates, and delivery notifications (transactional emails)
  • Cart reminder emails if you have items in your cart (you can unsubscribe anytime)
  • Health tracker reminders if you enable this feature (optional)
  • Important service announcements and account notifications

You can manage your email preferences in your account settings or unsubscribe via the link in any email.

10. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of Malaysia. Any disputes shall be subject to the exclusive jurisdiction of the courts of Malaysia.

11. Contact Us

If you have any questions about these Terms & Conditions, please contact us: