Privacy Policy

Last Updated: March 2026

1. Introduction

Tiger Ventures ("we", "us", "our") operates the Liger brand and website. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services.

2. Information We Collect

We collect information to provide and improve our services to you.

Account Information (via Google Sign-In):

  • Email address
  • Display name
  • Phone number (required at checkout)
  • Profile preferences

Order & Delivery Information:

  • Shipping address (recipient name, address, city, state, postcode)
  • Order history and preferences
  • Payment transaction records (we do not store card details)

Optional Information:

  • Number of cats you own
  • Cat names (for personalized service)

3. How We Use Your Information

  • Process and fulfill your orders
  • Manage your subscription deliveries
  • Send order confirmations and shipping updates
  • Provide customer support
  • Improve our products and services

4. Information Sharing

We share your information only with trusted third parties necessary to provide our services:

  • Google - Authentication and sign-in services
  • SenangPay - Payment processing (we never see or store your card details)
  • EasyParcel - Shipping and delivery services (name, address, phone number)
  • Meta (Facebook) - Advertising measurement and targeting (hashed email, phone, name, browsing activity via Meta Pixel)

5. Payment Security

All payments are processed securely through SenangPay, a trusted Malaysian payment gateway. We do not store your credit card or bank account details on our servers. All payment transactions are encrypted and comply with industry security standards.

6. Cookies, Analytics & Advertising

We use cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze website traffic.

Analytics:

We use Umami Analytics (privacy-friendly, no cookies) to understand how visitors use our website.

Meta (Facebook) Pixel:

We use the Meta Pixel to measure the effectiveness of our advertising, deliver relevant ads, and understand actions people take on our website. The Meta Pixel may collect the following information:

  • Pages you visit and actions you take (e.g. viewing products, adding to cart, purchases)
  • Your email address, phone number, name, and location (hashed and matched to improve ad targeting)
  • Device information, browser type, and IP address

This data is sent to Meta (Facebook) in hashed form to match you with your Facebook account for ad measurement and targeting purposes. You can manage your ad preferences in your Facebook settings or opt out via the Digital Advertising Alliance (www.aboutads.info/choices).

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. Order records are kept for accounting and legal purposes. You may request deletion of your account and personal data at any time.

8. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Opt out of marketing communications

9. Contact Us

For any privacy-related questions or requests, please contact us: